Required Skills
Hands-on experience with School ERP software (Student Management System)
Strong understanding of school administration processes
User training and onboarding
Software implementation and deployment
Excellent presentation and communication skills
Requirement gathering and user support
Basic SQL and database knowledge
MS Excel, Word, and PowerPoint proficiency
Troubleshooting and issue resolution
Documentation and user manual preparation
Training needs analysis
Customer relationship management
Time management and multitasking
Ability to work with school management, teachers, and administrative staff
Technical Skills
School ERP Applications (e.g., Fedena, Entab, Eduvate, MyClassCampus, eSchool, CampusCare, or similar)
Student Information System (SIS)
Attendance Management
Fee Management
Examination & Report Card Modules
Timetable & Academic Planning
Admission Management
Library & Transport Modules
HR & Payroll Module (preferred)
Basic SQL Queries
Microsoft Office Suite
Remote Support Tools (AnyDesk, TeamViewer)
Soft Skills
Excellent verbal and written communication
Strong presentation skills
Problem-solving ability
Customer-centric approach
Patience and interpersonal skills
Adaptability and willingness to travel (if required)
Team collaboration
Training and mentoring capabilities